Frequently Asked Questions
Q: What payment methods are accepted?
A: We currently only accept the following payment methods:
Q: Where do I send my payment to?
A: An invoice containing the relevant payment details will be sent to you after you have placed an order. Please make your payment to the bank and PayPal accounts listed in the email.
Q: What should I do after I have made the payment?
A: Please reply to the invoice you received with your transaction details after you have made a payment. We will need a CLEAR snapshot of the receipt if ATM transfer was your payment method.
Q: How much does it cost to ship my order to me?
A: We offer FREE registered mail for orders over S$30.00 (not valid for international delivery addresses).
For all other orders, flat rates apply:
For questions not addressed here, please email [email protected].
A: We currently only accept the following payment methods:
- POSB/DBS ATM Transfers
- POSB/DBS iBanking Transfers
- PayPal (international customers only)
Q: Where do I send my payment to?
A: An invoice containing the relevant payment details will be sent to you after you have placed an order. Please make your payment to the bank and PayPal accounts listed in the email.
Q: What should I do after I have made the payment?
A: Please reply to the invoice you received with your transaction details after you have made a payment. We will need a CLEAR snapshot of the receipt if ATM transfer was your payment method.
Q: How much does it cost to ship my order to me?
A: We offer FREE registered mail for orders over S$30.00 (not valid for international delivery addresses).
For all other orders, flat rates apply:
- Normal Mail (Local): S$1.00
- Registered Mail (Local): S$3.25
- Registered Air Mail: S$8.00
For questions not addressed here, please email [email protected].